United Nations Office for Project Services (UNOPS)
Closing date: 07 Oct 2010
Location: United States of America (the) - New York
PUNOPS helps its partners in the United Nations system meet the world's needs for building peace, recovering from disaster, and creating sustainable development. UNOPS is known for its ability to implement complex projects in all types of environments around the globe. In an effort to promote organizational excellence, UNOPS seeks highly qualified individuals for the following
Post Level P4 Fixed Term Appointment
Position status Non-rotational
Project Title Master Data Management
Org Unit NAO/DG/UNDFS/ICTD
Duty Station New York
Duration One Year
Background
Information Communications Technology Division, Department of Field Support (ICTD/DFS) provides reliable data, voice and information and communications technology (ICT) services and products to field missions in support of peace operations worldwide.
ICTD/DFS is engaged in the implementation of commercial off-the-shelf applications to: support the management of DPKO/DFS institutional information; support logistics and administrative activities and operations in the field; and deliver comprehensive master data management services, including data warehousing and the aggregation of key data and indicators to support strategic decision making.
DFS has requested UNOPS to provide technical capabilities in support of these initiatives.
Duties and Responsibilities
The incumbent will perform the following duties:
- Liaise with business stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems;
- Analyse business processes and problems to identify opportunities in the context of requirements and recommend solutions and their implementation through the delivery of information systems and tools;
- Provide service management technical expertise including formulating and defining system scope and objectives based on business requirements and a thorough understanding industry standards, commercial software and best practices in this domain;
- Manage and provide guidance for the development and implementation project lifecycle using relevant commercial software, including requirements gathering, use case development, and test plans development and execution;
- Ensure that system deliverables are configured according to documented requirements including determined formats and tools;
- Map processes and functional solutions and end-user training materials. Track project process against pre-determined plans on all aspects and during all phases of development and implementation;
- Plan, prepare and facilitate customer workshops/interviews to collect, analyze and document use cases, business requirements, User Acceptance Testing (UAT) plans, processes, business rules and workflows and end-user training manuals;
- Develop and document Standard Operating Procedures (SOPs) for normal product maintenance activities for the selected software platforms;
- Monitor and report on the performance, including defect reporting processes of the project team and execution of project deliverables are achieved in accordance with budgetary and quality assurance requirements; and
- Perform other project support related duties as required.
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
Required Selection Criteria
Competencies and Skills
Professionalism - Strong theoretical background and practical knowledge of project management using commercial service management software in a large scale, complex implementation. Strong analytical and problem solving skills, including proficiency in managing the development and implementation of systems of moderate size/complexity. Thorough understanding of multiple functional areas related to complex projects and the ability to identify and quantify business process improvements, along with system improvements through the use of technology.
Planning and Organizing - Ability to organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines. Ability to lead a project team to completion and provide technical guidance to staff.
Communications - Excellent communication skills, including the ability to convey complex technical concepts and recommendations to both technical and non-technical staff at all levels, both orally and in writing, in a clear, concise style. Ability to communicate verbally and in writing with all levels of business representatives and management. Ability to handle sensitive and confidential information with a level of professionalism and integrity.
Client Orientation - Ability to identify and analyse requirements and develop appropriate project management and quality assurance strategies and solutions to meet the business needs.
Teamwork - Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity, including gender balance.
Technology - In-depth knowledge and experience in application lifecycle implementations and configuring software to meet business requirements.
Skill Requirements
Education
Advanced University Degree (Masters or equivalent) in Information Systems and/or Information Technology or related field. A first level university degree and extensive relevant experience maybe accepted in lieu of advanced degree.
Work Experience:
A minimum of 7 years of progressively responsible professional experience in computer applications and in the design, implementation, operations, maintenance of complex systems is required. Minimum 3 years of business analysis experience in implementing at least 2 full lifecycle implementations of complex, large scale systems implementations.
Must have solid programme/project management skills. ITIL Trained/Certified, PRINCE2 Practitioner or PMP certifications are highly desirable.
How to apply
Submission of Applications
Qualified candidates may submit their application, including a letter of interest, complete Curriculum Vitae and an updated United Nations Personal History Form (P.11) (available on our website), via e-mail to DFSJobs@unops.org
Kindly indicate the vacancy number and the post title in the subject line when applying by email.
Additional Considerations
- Applications received after the closing date will not be considered.
- Only those candidates that are short-listed for interviews will be notified.
- Qualified female candidates are strongly encouraged to apply.
- UNOPS reserves the right to appoint a candidate at a level below the advertised level of the post.
For more information on UNOPS, please visit the UNOPS website at www.unops.org
You can apply Here : http://unjobs.org/vacancies/1284752850912
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